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Friend: "The DVD Player says "No Disk".Me: "You don't need a disk. Where do you see the message?"Friend: "On the small screen on the DVD Player".Me: "What do you see on the TV?"Friend: "The screen is black."Me: "Is it turned on?"Friend: "There is a red LED light on it."Me: "Find the remote, and push the power button".(a few minutes later)Friend: "The screen turned on."Me: "Is the streaming video working?" (using the appropriate brand name, of course)Friend: "No".Me: "What do you see on the DVD Player?"Friend: "Nothing"Me: "Find the remote for the DVD player and turn it on."Friend: "Hey, it is working... That's amazing!"