Naked Science Forum

Non Life Sciences => Geek Speak => Topic started by: Titanscape on 26/09/2009 09:37:46

Title: XP Printer Queue Jam
Post by: Titanscape on 26/09/2009 09:37:46

I have XP going on two computers, Desktop and Laptop, both got jams after some paper jams and out of papers moments using an HP PSC 1402 printer.

They will all delete except for the first in the list, giving that the printer will not work. Print jobs queue and stay in queue.

I looked to change ports, to uninstall programs and re-install, but can't find the options. HP's driver is not the problem. I tried my old printer, same problem.

What can I do?

It is due and I plan to reinstall XP on my laptop.

Title: XP Printer Queue Jam
Post by: SteveL on 17/10/2009 02:48:57

This procedure will delete ALL spool files for ALL printer (which is normally exactly what you want).
Make sure you have nothing printing or waiting to print except for the "stuck" job before you do this.

Click on Start, then Run and type in cmd and press enter.
Type "net stop spooler" (without the quotes) and press enter.
Type "del C:\WINDOWS\system32\spool\PRINTERS\*.shd" (without the quotes) and press enter.
Type "C:\WINDOWS\system32\spool\PRINTERS\*.spl" (without the quotes) and press enter.
Type "net start spooler" (without the quotes) and press enter.
Close the command prompt window.

Everything should now be back to normal :)

Title: XP Printer Queue Jam
Post by: Titanscape on 17/10/2009 07:38:34

Thanks Steve L.

Title: XP Printer Queue Jam
Post by: ApiAye on 19/11/2009 04:37:30

        I think now i can fix my problem now .,The problem of mine is the same as Titanscape .,I really hope the things that you said will work.,Thanks in advance.

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