Help: Password Reminders
If a password is forgotten or lost, it can be reset by selecting the Forgot your password? option from the login screen. The username or email address for the account is requested to begin the password reset process.
If you've forgotten your login details, don't worry, they can be retrieved. To start this process please enter your username or email address below.
If the member has not set a secret question, an email containing a password reset link is automatically sent to the member's email address. Selecting the link allows the member to choose a new password. If a secret question has been set, they will be given the option of receiving the email or answering their question.
Please enter the answer to your question, and the password you would like to use. Your password will be changed to the one you select provided you answer the question correctly.
After answering their secret question correctly, a member may choose a new password. The password takes effect and can be used to login immediately.