« on: 18/10/2018 12:57:35 »
Could you put the drive into an other computer running Linux and off load any valuable files then make a fresh start ?
You don't have to physically remove the hard-drive to do that : it is possible to run a live-OS (Linux or Windows) from a CD/DVD/USB on the same computer to access the hard-drive data, (assuming UEFI permits the live OS to be installed, and there is no disk-encryption on the hard-drive).
[ BTW this thread smells like a set-up for someone to sell a proprietary third-party software-solution ]
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