[alancalverd (OP)]

I mentioned in these forums that EON, among others, seem to be misleading potential customers by advertising "100% renewable electricity at no extra cost". So I wrote to them asking how they could justify their claim, since right now  only 10% of grid input is from renewables and EON supply around 20% of total demand.

I just received an excellent reply. They buy some of their electricity from 100% renewable generators, and don't charge the customer according to the source of whatever they supply. So the advert is literally true but obviously misleading.

So I have replied thus:

"Some of the stuff in my pockets is 100% Bank of England currency. In future I will pay my bill with whatever comes to hand at the time - banknotes, old surgical masks, shopping lists, parking fine notices, etc. Thus, exactly as you calculate the renewable electricity supplied to me, in full and final settlement of your bill, you will receive 100% legal tender and a fair bit of scrap paper to cover the remaining 90% of the invoice. If you do not agree to this arrangement, I will refer the matter to the Advertising Standards Authority."

[Eternal Student]

Hi  Alancalverd, I hope you are well.

  Well, this looks like a poor show from EON.  It does seem to be dishonest and thoroughly misleading.
The comments they put on their website are equally misleading.
 
Good luck with your letter.

[Petrochemicals]

Lol.