Problem with viewing pictures on screen

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Offline Chemistry4me

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Problem with viewing pictures on screen
« on: 07/08/2009 05:27:56 »
Two days ago, I started having trouble viewing some pictures on the internet, for example on Google, all I see is this:

[attachment=9356]

and when I open a new tab, instead of having a picture of the webpage, this is what I get

[attachment=9358]

On some websites I visit at the top it says:

[attachment=9360]

Which leads me to downloading Adobe Flash Player version 10.0.32.18
After I did that, I was still unable to see the images [:-\]
I don't get it, it was perfectly fine before but now it's very weird, even after I installed the Flash Player it still didn't work.
By the way, if I use the internet as the 'Administrator' everything is fine, no problems at all, but for the two users, neither one works properly.  [:(]
Anyone give me a hand?

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Offline DoctorBeaver

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« Reply #1 on: 12/08/2009 10:57:11 »
Did you install as "for use by anyone"? If not, that could have something to do with it.
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Offline Chemistry4me

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« Reply #2 on: 12/08/2009 11:06:41 »
How do you mean DoctorBeaver?

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Offline DoctorBeaver

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« Reply #3 on: 12/08/2009 11:17:41 »
A lot of install packages ask if you want it available to all users or just the user who installed it. If you don't check the "all users" box then only the user who installed it has access to it. I can't remember if that's the case with Flash, though. I installed Flash, along with a couple of other bits & pieces, on my new PC a couple of days ago & certainly 1 of them asked that. However, the fact that it works as admin but not as the other users leads me to think that may be so.

What happens if you click the refresh button in the browser?
« Last Edit: 12/08/2009 11:21:40 by DoctorBeaver »
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Offline Chemistry4me

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« Reply #4 on: 12/08/2009 11:22:24 »
Nothing, just the same with no pictures. No pop-ups or anything.

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Offline DoctorBeaver

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« Reply #5 on: 12/08/2009 11:27:38 »
Are you running Vista or XP?
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Offline Chemistry4me

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« Reply #6 on: 12/08/2009 11:30:54 »
Vista, there are no problems when I use the browser as the Administrator, which I'm doing now. Only the two users don't work, they suddenly stopped working one day, before it was perfectly normal.
« Last Edit: 12/08/2009 11:32:38 by Chemistry4me »

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Offline Chemistry4me

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« Reply #7 on: 12/08/2009 11:41:34 »
Oddly enough, when I log on as one of the users, I can now see the picture on Google, the Perseid Meteor Shower, but the rest is still the same.....

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Offline DoctorBeaver

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« Reply #8 on: 12/08/2009 13:55:14 »
Sometimes browsers get their knickers in a twist and don't display images for some reason. Which browser are you using?
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Offline Chemistry4me

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« Reply #9 on: 13/08/2009 02:41:25 »
Internet explorer

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Offline RD

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« Reply #10 on: 13/08/2009 07:43:56 »
A similar problem ...

Quote
[Resolved] Internet Explorer runs only as administrator
http://spywarehammer.com/simplemachinesforum/index.php?topic=1702.0

Resetting the IE to default settings is worth a try but doing so will cause it to forget saved passwords for auto logins,
 "Reset" is in the "Adavanced" section of IE options ...

 [attachment=9450]

If resetting IE doesn't cure the problem look for malware (see spywarehammer.com link above).
« Last Edit: 13/08/2009 08:45:06 by RD »

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Offline Chemistry4me

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« Reply #11 on: 13/08/2009 08:56:19 »
Thank you RD, I will have a look into this matter.

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Offline RD

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« Reply #12 on: 13/08/2009 11:14:11 »
One thing you could try to see if the problem was due to a browser add-on,
is run the version of IE without add-ons. It's in the "accessories", "system tools" ...

[attachment=9456]


This is not a cure, but would tell you if a browser add-on is the cause of the fault.

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Offline chris

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« Reply #13 on: 13/08/2009 12:12:35 »
This is a really useful thread and the link provided by RD to the spywarehammer forum (see above) was excellent - the guidance there is superb - it led me to find out about two new tools for dealing with spyware.

Thanks

chris
I never forget a face, but in your case I'll make an exception - Groucho Marx

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Offline Chemistry4me

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« Reply #14 on: 14/08/2009 05:07:13 »
One thing you could try to see if the problem was due to a browser add-on,
is run the version of IE without add-ons. It's in the "accessories", "system tools" ...

Nothing happened, just stayed the same.  [:(]

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Offline Chemistry4me

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« Reply #15 on: 14/08/2009 05:09:15 »
Resetting the IE to default settings is worth a try but doing so will cause it to forget saved passwords for auto logins,
 "Reset" is in the "Adavanced" section of IE options ...
If resetting IE doesn't cure the problem look for malware (see spywarehammer.com link above).
Unfortunately, this way didn't work either. I will now look for malware

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Offline RD

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« Reply #16 on: 14/08/2009 08:18:45 »
...I will now look for malware

Be very careful about free anti-malware: most of it actually puts malware on your computer.

I've used this free Malwarebytes anti-malware myself (on Vista).

Also I've used CCleaner (also free) to clean my registry, and of course Hijackthis

NB: changing the wrong item in the registry can ruin your OS, requiring a reinstall of OS.
    so be absolutely certain what you're removing is a nasty.
« Last Edit: 14/08/2009 08:49:29 by RD »

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Offline chris

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« Reply #17 on: 14/08/2009 08:44:06 »
The three above-listed applications are excellent, especially CCleaner (formerly known as "crapCleaner"!)

Chris
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Offline Chemistry4me

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« Reply #18 on: 14/08/2009 08:58:23 »
I've tried Malwarebytes anti-malware but the pictures are still the same. Nothing. [:(]
Now to try the 'crap-cleaner'

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Offline RD

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« Reply #19 on: 14/08/2009 09:27:31 »
I've tried Malwarebytes anti-malware but the pictures are still the same. Nothing. [:(]
Now to try the 'crap-cleaner'


Hold on a tick, you're the fella who's Hard Disk is 85% full: this can prevent the browser from showing images ...

Quote
Method 2: Clear temporary Internet files
Clearing your temporary Internet files creates more space on your hard disk. If your hard disk is close to being full, this could affect your ability to view pictures on a Web site.

To clear temporary Internet files, follow these steps:

Internet Explorer 8

   1. Start Internet Explorer 8.
   2. On the Tools menu, click Internet Options.
   3. On the General tab, click Delete under Browsing History.
   4. In the Delete Browsing History dialog box, click to clear all of the check boxes except for the Temporary Internet Files check box, and then click Delete.
   5. Click OK to close the Internet Options dialog box.. 
http://support.microsoft.com/kb/283807
« Last Edit: 14/08/2009 09:49:27 by RD »

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Offline Chemistry4me

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« Reply #20 on: 14/08/2009 09:29:36 »
If it was like that, then wouldn't I also not be able to see the images as the administrator?

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Offline RD

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« Reply #21 on: 14/08/2009 09:45:48 »
If it was like that, then wouldn't I also not be able to see the images as the administrator?

Remember you're using Microsoft "I can't let you do that" Vista.
When running as administrator the nanny controls are lifted.

I'll show you mine if you you show us yours ...

[attachment=9463]

I'm only using about 1/3rd of my PC's HD,
 (just got a new 1Tb external hard drive and shoved everything on that).
If your computer's hard drive is more than 3/4 full then you should consider doing the same.

CCleaner can clear the temporary (internet) files and clear some space, hopefully enough for pictures to be displayed.

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Offline Chemistry4me

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« Reply #22 on: 14/08/2009 09:52:07 »
It's a bit of a bother because I can't see what you've posted!  [:D]

[attachment=9465]

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Offline RD

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« Reply #23 on: 14/08/2009 10:06:35 »
Doh !  [:I] [the image is a pie chart of showing the amount of my HD used, about 1/3rd]
« Last Edit: 14/08/2009 10:08:54 by RD »

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Offline Chemistry4me

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« Reply #24 on: 14/08/2009 10:06:51 »
Umm...it's got about 1.4 Gb free of 29.2 Gb

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Offline Chemistry4me

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« Reply #25 on: 14/08/2009 10:08:23 »
I don't suppose that is too Flash (pun intended) is it?

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Offline RD

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« Reply #26 on: 14/08/2009 19:55:41 »
Umm...it's got about 1.4 Gb free of 29.2 Gb

I think we've found the problem: that's about 95% used  [:0].

Clearing all temporary files can free about 1-2Gb on my system, (depends on the type of applications used).
At some point you're gonna have to transfer or delete ~8Gb of data to create sufficient elbow room on your hard drive.

The capacity of my 1Tb external drive is excessive, a 100-300Gb external HD (UK cost ~50) would suffice most needs.
Even backing up some of your data on to two DVDs will give you 8Gb more space on your hard drive
[for vital data make a second set of back up DVDs on a different brand of DVD]
« Last Edit: 14/08/2009 20:27:05 by RD »

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Offline glovesforfoxes

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« Reply #27 on: 14/08/2009 21:24:26 »
i'm sure this is a cache problem. the cache stores the images, but become corrupted, showing the little red x's. i had the same problem a year ago. shut down all your programs and windows, and use CCleaner to clear the cache of yours browsers.
The animals of the world exist for their own reasons. They were not made for humans any more than blacks were made for whites, or women for men. - Alice Walker

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Offline RD

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« Reply #28 on: 14/08/2009 21:38:06 »
i'm sure this is a cache problem. the cache stores the images, but become corrupted, showing the little red x's. i had the same problem a year ago. shut down all your programs and windows, and use CCleaner to clear the cache of yours browsers.

To use C4Ms argument: if it was corrupted data how would he be able to see images when run as administrator ?.
We're agreed a spring* clean is in order, [* currently winter in C4M-land].

[I don't know how C4Ms computer manages to keep running with only 1.4Gb free on his hard drive] 
« Last Edit: 14/08/2009 21:50:11 by RD »

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Offline DoctorBeaver

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« Reply #29 on: 14/08/2009 22:03:27 »
Internet explorer

awwwwww poor chap
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Offline Chemistry4me

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« Reply #30 on: 14/08/2009 23:49:25 »
[I don't know how C4Ms computer manages to keep running with only 1.4Gb free on his hard drive]

In Local disk D there is 229 Gb free of 268 Gb

----
There's no way I can move some stuff over there?
« Last Edit: 14/08/2009 23:51:21 by Chemistry4me »

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Offline techmind

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« Reply #31 on: 14/08/2009 23:55:18 »
You're living dangerously having that little free space (1GB).

If the computer decides it needs to create a "restore point" for some reason (like installing/removing software) it's likely to have trouble. I got my computer stuck in a past date (with newer stuff deleted) owing to running out of disk space during time-travelling System Restore. Bad news!

That's also likely to be barely enough to write an image of your RAM memory to go into a sleep mode.
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Offline RD

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« Reply #32 on: 15/08/2009 00:41:23 »
In Local disk D there is 229 Gb free of 268 Gb
----
There's no way I can move some stuff over there?


Why is your C 1/10th of D ?, it's usually the other way around, (most don't even bother having a D partition).

Nevermind, it is possible to repartition on Vista: you can extend C at the expense of D ...

[attachment=9490]

Also ... http://www.vistarewired.com/2007/02/16/how-to-resize-a-partition-in-windows-vista

NB: if you get partitioning wrong your system is bolloxed, have backups of all your data and your (updated) OS if you are going to attempt it. (Have the phone number of the local computer repair shop on redial too).
« Last Edit: 15/08/2009 00:55:01 by RD »

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Offline RD

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« Reply #33 on: 15/08/2009 01:09:04 »
My Vista disk management page may be of use ...

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Offline Chemistry4me

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« Reply #34 on: 15/08/2009 10:46:04 »
Well, mine looks like this. I've got no idea what it tells me though [???]




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Offline RD

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« Reply #35 on: 15/08/2009 19:49:41 »
Well, mine looks like this. I've got no idea what it tells me though [???]

Like I said above for some reason you've got the ratio of C and D the wrong way round,
(most people don't bother with a D and have all their hard disk space allocated to C).

It's possible to move your partition between C & D so C has most (or all) of the hard drive, (like mine).
 You don't need extra software to do this, Vista's disk management can do it, (see attched image).

If you are not absolutely sure how to do this take it to your local computer shop, it will take them a couple of minutes to repartition your hard drive so C has most (or all) of your HD. Getting partitioning wrong can render your computer inoperable, (or to use the technical term "bolloxed"). 

I'm baffled as to why your D has been set to use most of your hard disk, what is on your D drive ?,
You don't have another operating system installed there, e.g. XP or Linux, do you ?.
« Last Edit: 15/08/2009 20:39:28 by RD »

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Offline Chemistry4me

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« Reply #36 on: 16/08/2009 05:19:17 »
You don't have another operating system installed there, e.g. XP or Linux, do you ?.
Nope. Not that I know of.

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Offline RD

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« Reply #37 on: 16/08/2009 06:12:25 »
In Local disk D there is 229 Gb free of 268 Gb

It's got 39Gb of something on it. No harm in having a look at what's on it, have a butchers ...

[attachment=9505]

[If you still can't see pictures the above is an image of menu with "explore" Local disk D selected].
« Last Edit: 16/08/2009 06:49:10 by RD »

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Offline Chemistry4me

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« Reply #38 on: 16/08/2009 07:37:03 »
It's got all the music, movies, podcasts, dictionaries, encyclopedia, pictures etc...

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Offline RD

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« Reply #39 on: 16/08/2009 08:32:07 »
OK it would be possible to make a 50:50 split of your hard drive between C and D.
Freeing up about 110Gb of D for use on C.

But the more I think about this the more I'm thinking resizing your partitions is job for your local computer shop: one error and you could lose your data, your applications, and Vista (with updates).

I have repartitioned my HD but I had everything backed-up on external hard drives so could restore my computer's HD if I had made an error when repartitioning, and I had a bootable rescue DVD (from Acronis) which would be necessary to restore the PC if repartitioning went wrong. 

Quote
Finally, regardless of which tool you use, you must back up before playing with partitions. The cost of failure when repartitioning a hard disk is very high, and includes losing the entire contents. I'm not saying that it's likely - most tools have good reputations and for the most part work well. But in the off chance that there's an error, you most definitely want to have a backup to recover from.
http://ask-leo.com/can_i_make_my_c_partition_bigger_by_taking_space_from_d.html

Also ... http://www.howtogeek.com/howto/windows-vista/resize-a-partition-for-free-in-windows-vista/
« Last Edit: 16/08/2009 08:37:59 by RD »

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Offline Chemistry4me

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« Reply #40 on: 16/08/2009 08:45:05 »
Thanks RD  [:)].
I know that you are the expert but I really don't think it has anything to do with my loaded hard drive. I mean, in the past, it has gone as low as 300 Mb and it was still fine viewing the images. The other reason is that I've just remembered something: I think it was the day this problem started, anyway, I received a powerpoint from my friend and it was weird because there were some animations on it that didn't work. When I had closed it I got this message:

[attachment=9510]


Wonder if maybe the Powerpoint screwed my computer up?
When I clicked on 'check for solutions online': it told me to 'Download the latest version of Adobe Flash Player'

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Offline RD

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« Reply #41 on: 16/08/2009 09:14:55 »
I know that you are the expert

I wouldn't say that, but I have successfully repartitioned my hard drive.

Yes there may be another explanation for your picture problem other than a 95% full C drive.

However having the partition with your operating system in (c) 95% full is asking for trouble, and it could explain why you are not seeing pictures.

A safe-ish experiment you could try is copying large data files (several Gb) from C, e.g. videos, and copying them to D, then delete* the original files on C freeing up space on C which may then resolve the picture problem. If this experiment is not the cure copy the large files back from D to C to return to the original state.

[* Double check you have created valid copies of your data files on D before deleting the originals on C]
« Last Edit: 16/08/2009 09:28:58 by RD »

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Offline DoctorBeaver

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« Reply #42 on: 16/08/2009 17:03:38 »
I've seen PCs where the D drive is larger. The C drive is used for programs & D for data.
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Offline RD

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« Reply #43 on: 16/08/2009 21:02:57 »
I've seen PCs where the D drive is larger. The C drive is used for programs & D for data.

But have you ever seen someone get away with using a drive (with their OS on) which was 95% full ?.

One other thought on clearing space on C. Vista has a disk clean-up feature ... http://www.youtube.com/watch?v=V11gYtrFOjI
Beware it can erase all but the last restore point, so if you plan to do a system restore further back than that don't do it.
« Last Edit: 16/08/2009 22:52:08 by RD »

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Offline DoctorBeaver

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« Reply #44 on: 16/08/2009 22:35:56 »
I've seen PCs where the D drive is larger. The C drive is used for programs & D for data.

But have you ever seen someone get away with using a drive (with their OS on) which was 95% full ?.


No, I haven't and that is why D is often assigned as the data drive. With the amount of music & videos being kept on PCs these days the amount of data soon outstrips the space needed for programs. However, Windows puts My documents, My music, My pictures & My videos on the same drive as the operating system and that is where most people store their pics, music, vids etc. Also, most programs default to the install drive for their data storage so it's no wonder the C drive soon gets full.

However, D is often used as the restore drive (at least it is on XP systems - I don't know about Vista) which means you have no choice but to use C for data storage. In those instances D is oftem small compared to C.
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Offline pmb00cs

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« Reply #45 on: 17/08/2009 23:53:49 »
But have you ever seen someone get away with using a drive (with their OS on) which was 95% full ?.
Fairly standard practice on some Unix setups. Can even be done reliably on Windows. However doing so on windows is none trivial as the files that the OS needs to operational are not all read only (as they are with certain UNIX setups)

Ideally you want a partition or disk with your OS on, the space needed depends on both the size of your OS and how stable it is going to be. If it will get regular updates or additions then extra space will be needed, a second partition or disk for the swap space (Virtual memory in windows) this setting is not easy to change in windows, and certain features will not work reliably if the virtual memory does not exist on the primary system partition, a third partition for system log files, a fourth for system settings, and a fifth for user data. Typically Linux will roll the log files system settings and user data onto the same partition. Some distributions will combine the OS partition with this too. But best practice is to seperate these partitions so that should one fail or become corrupt for any reason it can be backed up or restored without effecting the remaining partitions.

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Offline RD

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« Reply #46 on: 18/08/2009 00:22:11 »
Windows updates have substantially increased the size of Vista:
Originally (about a 18 months ago) compressed Vista could fit on one DVD.
Now, after SP1 & SP2, (and a hundred other updates), it takes two DVDs.

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Offline nicephotog

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« Reply #47 on: 30/08/2009 15:02:12 »
Use your install disc to re-install microsoft internet explorer.
or update to explorer8.

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Offline Chemistry4me

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Problem with viewing pictures on screen
« Reply #48 on: 31/08/2009 06:44:19 »
Arrhhgg! I've just realised something wierd, when I open my C Disk and check the size of every folder, even the hidden ones, they add up to about 15 Gb! So where the heck is the other 14-15 Gb gone eh??

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Offline RD

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Problem with viewing pictures on screen
« Reply #49 on: 31/08/2009 10:25:28 »
So where the heck is the other 14-15 Gb gone eh??

Maybe a coincidence but Windows Vista is about 14Gb ...

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