[Pseudoscience-is-malarkey (OP)]

I just chatted with someone or something on T-Mobile support.

I think there are a few easy ways to identify a chatterbot.
1. Perfect grammar.
2. Won't respond to questions asking them if they're one or not.

One way we used to be able to spot a chatterbot was by their instant replies, vague answers and inability to answer a question if a word is spelled wrong, etc.

[Bored chemist]

I think there are a few easy ways to identify a chatterbot.
1. Perfect grammar.
2. Won't respond to questions asking them if they're one or not.

Thanks for the feedback, I will update my algorithm accordingly.

[evan_au]

You can discover the best ones here: https://en.wikipedia.org/wiki/Loebner_Prize

[alancalverd]

instant replies, vague answers and inability to answer a question

That's a politician, surely.

As for the "are you a bot" question:
Interviewer: Are you just avoiding the issue?
Politician: I'm sorry if you think that.

We take our responsibilities very seriously and aim to provide the highest level of service. Thank you for calling. Goodbye.

[Bored chemist]

A bot that lies as much as the PM would be written off as unrealistic.

[alancalverd]

I'm impressed with the currently fashionable halftruth "I haven't been informed of....." which doesn't quite mean "I don't know about..."

My chatbot will say "I think we should wait for the outcome of the official report [which I commissioned and will edit and delay] from Dr Jones [whose damehood and pension are in the balance]. "

[vhfpmr]

Try being systematically obtuse, like a therapist. Respond to everything it says with:

Why?
What do you mean?
or
What makes you think that?

and see what happens. It's quite interesting IME.