Problem with viewing pictures on screen

Chemistry4me · « **on:** 07/08/2009 05:27:56 »

Two days ago, I started having trouble viewing some pictures on the internet, for example on Google, all I see is this:

[ Invalid Attachment ]

and when I open a new tab, instead of having a picture of the webpage, this is what I get

[ Invalid Attachment ]

On some websites I visit at the top it says:

[ Invalid Attachment ]

Which leads me to downloading Adobe Flash Player version 10.0.32.18
After I did that, I was still unable to see the images [ $:-\$ ]
I don't get it, it was perfectly fine before but now it's very weird, even after I installed the Flash Player it still didn't work.
By the way, if I use the internet as the 'Administrator' everything is fine, no problems at all, but for the two users, neither one works properly. [

]
Anyone give me a hand?

DoctorBeaver · « **Reply #1 on:** 12/08/2009 10:57:11 »

Did you install as "for use by anyone"? If not, that could have something to do with it.

Chemistry4me · « **Reply #2 on:** 12/08/2009 11:06:41 »

How do you mean DoctorBeaver?

DoctorBeaver · « **Reply #3 on:** 12/08/2009 11:17:41 »

A lot of install packages ask if you want it available to all users or just the user who installed it. If you don't check the "all users" box then only the user who installed it has access to it. I can't remember if that's the case with Flash, though. I installed Flash, along with a couple of other bits & pieces, on my new PC a couple of days ago & certainly 1 of them asked that. However, the fact that it works as admin but not as the other users leads me to think that may be so.

What happens if you click the refresh button in the browser?

Chemistry4me · « **Reply #4 on:** 12/08/2009 11:22:24 »

Nothing, just the same with no pictures. No pop-ups or anything.

DoctorBeaver · « **Reply #5 on:** 12/08/2009 11:27:38 »

Are you running Vista or XP?

Chemistry4me · « **Reply #6 on:** 12/08/2009 11:30:54 »

Vista, there are no problems when I use the browser as the Administrator, which I'm doing now. Only the two users don't work, they suddenly stopped working one day, before it was perfectly normal.

Chemistry4me · « **Reply #7 on:** 12/08/2009 11:41:34 »

Oddly enough, when I log on as one of the users, I can now see the picture on Google, the Perseid Meteor Shower, but the rest is still the same.....

DoctorBeaver · « **Reply #8 on:** 12/08/2009 13:55:14 »

Sometimes browsers get their knickers in a twist and don't display images for some reason. Which browser are you using?

Chemistry4me · « **Reply #9 on:** 13/08/2009 02:41:25 »

Internet explorer

RD · « **Reply #10 on:** 13/08/2009 07:43:56 »

A similar problem ...

Quote

[Resolved] Internet Explorer runs only as administrator

http://spywarehammer.com/simplemachinesforum/index.php?topic=1702.0

Resetting the IE to default settings is worth a try but doing so will cause it to forget saved passwords for auto logins,
"Reset" is in the "Adavanced" section of IE options ...

[ Invalid Attachment ]

If resetting IE doesn't cure the problem look for malware (see spywarehammer.com link above).

Chemistry4me · « **Reply #11 on:** 13/08/2009 08:56:19 »

Thank you RD, I will have a look into this matter.

RD · « **Reply #12 on:** 13/08/2009 11:14:11 »

One thing you could try to see if the problem was due to a browser add-on,
is run the version of IE without add-ons. It's in the "accessories", "system tools" ...

[ Invalid Attachment ]

This is not a cure, but would tell you if a browser add-on is the cause of the fault.

chris · « **Reply #13 on:** 13/08/2009 12:12:35 »

This is a really useful thread and the link provided by RD to the spywarehammer forum (see above) was excellent - the guidance there is superb - it led me to find out about two new tools for dealing with spyware.

Thanks

chris

Chemistry4me · « **Reply #14 on:** 14/08/2009 05:07:13 »

Quote from: RD on 13/08/2009 11:14:11

One thing you could try to see if the problem was due to a browser add-on,
is run the version of IE without add-ons. It's in the "accessories", "system tools" ...

Nothing happened, just stayed the same. [

]

Chemistry4me · « **Reply #15 on:** 14/08/2009 05:09:15 »

Quote from: RD on 13/08/2009 07:43:56

Resetting the IE to default settings is worth a try but doing so will cause it to forget saved passwords for auto logins,
"Reset" is in the "Adavanced" section of IE options ...
If resetting IE doesn't cure the problem look for malware (see spywarehammer.com link above).

Unfortunately, this way didn't work either. I will now look for malware

RD · « **Reply #16 on:** 14/08/2009 08:18:45 »

Quote from: Chemistry4me on 14/08/2009 05:09:15

...I will now look for malware

Be very careful about free anti-malware: most of it actually puts malware on your computer.

I've used this free Malwarebytes anti-malware myself (on Vista).

Also I've used CCleaner (also free) to clean my registry, and of course Hijackthis

NB: changing the wrong item in the registry can ruin your OS, requiring a reinstall of OS.
so be absolutely certain what you're removing is a nasty.

chris · « **Reply #17 on:** 14/08/2009 08:44:06 »

The three above-listed applications are excellent, especially CCleaner (formerly known as "crapCleaner"!)

Chris

Chemistry4me · « **Reply #18 on:** 14/08/2009 08:58:23 »

I've tried Malwarebytes anti-malware but the pictures are still the same. Nothing. [

]
Now to try the 'crap-cleaner'

RD · « **Reply #19 on:** 14/08/2009 09:27:31 »

Quote from: Chemistry4me on 14/08/2009 08:58:23

I've tried Malwarebytes anti-malware but the pictures are still the same. Nothing. []
Now to try the 'crap-cleaner'

Hold on a tick, you're the fella who's Hard Disk is 85% full: this can prevent the browser from showing images ...

Quote

Method 2: Clear temporary Internet files
Clearing your temporary Internet files creates more space on your hard disk. If your hard disk is close to being full, this could affect your ability to view pictures on a Web site.

To clear temporary Internet files, follow these steps:

Internet Explorer 8

1. Start Internet Explorer 8.
2. On the Tools menu, click Internet Options.
3. On the General tab, click Delete under Browsing History.
4. In the Delete Browsing History dialog box, click to clear all of the check boxes except for the Temporary Internet Files check box, and then click Delete.
5. Click OK to close the Internet Options dialog box..

http://support.microsoft.com/kb/283807

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Problem with viewing pictures on screen

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