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in particular if you have lead pipes
The water was so soft where I grew up that we could fill the bathtub with bubbles by paddling the bathwater.
I find it amazing that Anglian - in a time that all the water companies are claiming that we need to conserve fresh water and lower usage - are giving blanket advice like that. It's pre-emptive a**e-covering of the worst sort. I dunno about you, but I grew up in an area with masses of limescale and if I try to drink soft water it just tastes all wrong.