[alancalverd]

I encounter it every day in Health and Safety Executive inspectors who do not read their own company handbook (ignorance) and then invent new "laws" (arrogance) in order to extract fees from their victims.

So, when you appealed, how did that go?

It's easier just to point out their errors. The sensible ones drop the case and learn. The arrogant ones get promoted.

[Bored chemist]

Safety Executive inspectors who do not read their own company handbook

Which one is the "company  handbook"?
http://www.hse.gov.uk/pubns/books/index.htm